Warranty Policy

Wildcore Life stands behind the quality of every product we sell. Our warranty is our promise that your gear is built to perform — and if it doesn't, we'll make it right.

Standard Warranty Coverage

All Wildcore Life products are covered by a 12-month limited warranty against manufacturing defects in materials and workmanship, effective from the date of delivery.

What's Covered

Manufacturing defects in materials (faulty stitching, broken hardware, defective components)
Structural failures under normal use conditions
Functional failures of integrated components (buckles, zippers, clasps) when used as intended

What's Not Covered

Damage caused by misuse, abuse, or negligence
Normal wear and tear from regular use
Damage from improper care, cleaning, or storage
Accidental damage (cuts, burns, punctures, drops)
Modifications or alterations made to the product
Products purchased from unauthorised resellers

How to Make a Warranty Claim

Email us at support@wildcorelife.com with subject: Warranty Claim — [Your Order Number]
Include a clear description of the defect with photos or video showing the issue
Provide your original order number and proof of purchase
Our team will review your claim within 2–3 business days

Warranty Outcomes

Depending on the defect and product availability, we may offer: a replacement product, store credit, or a full refund to your original payment method.